Shipping Policy

Last Updated: July 1, 2026

Thank you for shopping at MILIGOODS! We are dedicated to providing you with exceptional products and a seamless shopping experience. This Shipping Policy outlines our procedures to ensure your orders are delivered promptly and securely.

1. Order Processing Time

All orders are typically processed and shipped within 1-3 business days of receiving payment. Please note that business days do not include weekends or public holidays. During peak seasons or unforeseen circumstances, order processing times may be extended, and we will notify you via our website or email.

2. Shipping Destinations

MILIGOODS offers worldwide shipping services, including comprehensive coverage across the United States. We strive to deliver your cherished silk flowers wherever you are.

3. Shipping Methods and Costs

We offer various shipping methods. The exact shipping cost will be calculated and displayed at checkout, based on your order total, shipping address, and selected delivery speed. You will be able to review all available shipping options and their associated costs on the checkout page.

• Standard Shipping: An economical option with longer estimated delivery times.
• Expedited Shipping: A faster service for customers who require their orders sooner.

Free Shipping: We may offer free shipping promotions periodically. Please check our website announcements or subscribe to our newsletter for the latest offers.

4. Estimated Delivery Times

Estimated delivery times vary depending on the destination and the chosen shipping method. The times below are general estimates and do not include order processing time. Please be aware that these estimates may be affected by customs clearance, weather conditions, or carrier delays.

In compliance with the Federal Trade Commission (FTC) regulations, we will ship your order within the stated timeframe or notify you of any delays. You will receive an email with tracking information once your order has been dispatched, allowing you to monitor its status.

5. Customs, Duties, and Taxes for International Orders (Including US Imports)

For international orders, including shipments to the United States, import duties, taxes, and other customs-related fees may be levied by the destination country. These charges are not included in your order total or shipping cost and are the sole responsibility of the recipient. MILIGOODS has no control over these charges and cannot predict their amount. We advise you to contact your local customs office for more information before placing an order.

6. Order Tracking

Upon shipment of your order, you will receive a shipping confirmation email containing your tracking number and a link to track your package. You can use this link to check the real-time status of your delivery.

7. Shipping Address Changes

If you need to change your shipping address, please contact our customer service team as soon as possible after placing your order via email at cs@miligoods.com. Please note that once an order has been shipped, we are unable to change the delivery address, and you may need to coordinate directly with the carrier.

8. Lost or Damaged Packages

If your package is lost or damaged during transit, please contact us within 7 business days of the expected (or actual) delivery date. Provide your order number, a detailed description of the issue, and any relevant photographic evidence (e.g., damaged packaging or products). We will work with the carrier to resolve the issue promptly and arrange for a replacement or refund as appropriate.

9. Contact Us

If you have any questions regarding our Shipping Policy, please do not hesitate to contact us:

• Email: cs@miligoods.com

Thank you for choosing MILIGOODS!